If a product is defective or damaged you must notify us within 3 business days, we will ship another at our own expense upon return of the defective item. Prior to shipping back any product we must be contacted by email at customerservice@knobdeco.com  to obtain return instructions. Please do not ship anything back with out prior authorization as you will not receive credit.

If you have any questions about the above terms and conditions of your purchase please contact customerservice@knobdeco.com prior to your purchase. We will be happy to answer any of your questions.